Job Description:
Knox County Job & Family Services is seeking a full-time Child Support Case Manager. The successful candidate will provide effective service to the public by implementing federal and state child support regulations and agency procedures to establish, collect, and enforce court-ordered support. Reports directly to the Child Support Supervisor.
Knox County offers a robust compensation package including competitive wages; medical, dental, vision and life insurance; 12 paid holidays; paid vacation, sick and personal leave; tuition reimbursement; and Public Service Loan Forgiveness.
Knox County is an Equal Opportunity Employer.
Essential Functions: Performs investigations to obtain information about case participants needed to enforce the case; Reviews court orders for pertinent fiscal information & SETS order entry and takes appropriate action; Enforces child support obligations by utilizing several applicable tools including, but not limited to, letters, withholding orders, license suspension, liens, seizing of bank accounts, civil/criminal court actions, attaching tax refunds and lump sums, and passport denial; accepts and processes IV-A/IV-D/IV-E applications, interstate transmittals, and court orders to determine appropriate action on cases.
Works overtime and outside of typical work schedule/business hours as required.
Performs other duties as required.
See full job description at https://www.governmentjobs.com/careers/knoxcounty/jobs/5329554/child-support-case-manager?pagetype=jobOpportunitiesJobs
Qualifications:
Requirements (Education, Experience, Licensure, Certification):
• Completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology, or related field;
• OR, two years’ experience in performing child support functions to include conducting investigations to locate non-custodial parents, establishment of paternity, and enforcement of child support orders;
• OR, one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in case preparation techniques, one course or six months experience in techniques of writing, and one course or six months experience in typing, keyboarding, or word processing;
• OR, education, training, and/or experience in an amount equal to the minimum qualifications stated above.
• Valid driver’s license and auto insurance as required by county employment.
• Satisfactory BCI and FBI background check and employment pre-screening
To Apply:
Online applications can be completed at https://www.governmentjobs.com/careers/knoxcounty
Alternatively, forward a cover letter and resume to courtneylower@knoxcounty.oh.gov.